Phone/Video/In Person appointments can be booked online.

Normal fees apply for virtual consultations.

If you have been advised to self-isolate and/or have respiratory/viral or other COVID like symptoms (cough, cold, sore throat, loose bowel motions etc.) Please make a video or phone appointment in the first instance.

In person appointments will be booked at the doctor/nurses discretion, as clinically indicated.

Although exceptions will occur, most vaccinated patients will have a mild illness that can be managed at home.

We will be notified of all COVID-19 test results however we may experience some significant delays in receiving this information.

Calling our Practice number 09 376 5621, enables you to speak with a Registered Nurse 24/7, or contact Whanau HQ on 0800 687 647.

If you or a family member are severely unwell, call 111

Eligibility for Anti-Viral treatment

All patients 75 years and over, our Maori and Pacific Island people 50 years and over, and those with chronic disease, may benefit from taking an antiviral medication to help prevent serious illness and hospitalisation.

These medicines need to be started within 5 days of developing symptoms of COVID-19.

Calling the surgery number you will have 24 hour access to Nursing advice. More information on Antiviral medications can be found here.

Richmond Road Medical Centre is currently unable to offer Covid 19 vaccinations.

Please visit Book My Vaccine to find your nearest vaccination site.

For latest information regarding Covid 19 vaccinations - please visit the Ministry of Health website

For information on first and second booster doses please visit Health Navigator

For individual consultation regarding Covid 19 vaccinations and what is right for you, please book an appointment with your doctor

Are you eligible for a free flu vaccination?

See here - for list of eligible populations

We strongly recommend everyone older than 6 months receives a flu vaccination as this is an effective way to reduce the risk of severe illness. It is our experience that flu vaccination is well tolerated..

Please call us if you have any questions or to book an appointment with the nurse.

As of Tuesday 26th July we have moved from the Connect Med Patient Portal to Manage My Health.

Registered patients should have received a registration email. Please follow the instructions contained in this email, to complete registration.

If you have not received a registration email or are having difficulties, please give us a call.

Virtual appointments and repeat prescriptions can be requested via. the Manage My Health app or website. You can also view your lab results, and immunisation history here.

Children’s accounts can be linked to a Parent/Guardian - please contact reception if you are having difficulties.

For information regarding Manage My Health please visit their website.