You can ring the practice to request a repeat prescription (09) 376 5621 or order one through the Patient Portal.

Important Information

  • Prescription requests received before 2 pm will be available by 3 pm the following day

     Please call the practice if medication is required more urgently.

  • All patients receiving long term medication must be seen within a three- or six-month interval.

  • Some patients on long term medication for stable and ongoing conditions that are monitored within medical guidelines may be issued with a repeat prescription without an appointment. This is at the discretion of their doctor.

  • Repeat prescription requests are checked by one of our doctors or nurses and in some circumstances, you may be asked to make an appointment before a prescription can be repeated. We will contact you if an appointment is necessary or if we require further information to issue a prescription.

  • Patients can collect prescriptions from reception or request that they be sent to a pharmacy of their choice for collection. There is a fee for this service.

  • We will not routinely contact you when your prescription is ready to pick up. However, you are able to see the prescription processing status if requests are made online through the Patient Portal.

  • We make every effort to ensure our patients do not run out of medication. Please let us know if this is likely. In some special cases patients who have run out of medication will be issued a short-term prescription to allow them to continue their medication until they can be seen at the practice.

  • There is a standard charge for repeat prescriptions. There is an extra charge for posted, faxed and urgent (required in less than 24 hours) prescription requests.

  • Repeat prescription fees will still be incurred for lost or non-collected prescriptions.

Repeat Prescription Options and Charges



Online/Patient Portal $15.00
Collected from reception at RRMC $20.00
Faxed to pharmacy $25.00
Online/Patient Portal $20.00
Collected from reception at RRMC $25.00
Faxed to pharmacy $30.00

ZOOM Pharmacy

Zoom provides delivery of prescription medicines nationwide. They charge a fee for this service.

Zoom Pharmacy Site